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Privacy Policy for DC The Authentic Coaching

Effective Date: January 1, 2025

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1. Introduction
At [Your Coaching Business Name], we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our coaching services, website, and other related activities.

2. Information We Collect
We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, and mailing address.

  • Sensitive Personal Information: Health information, personal goals, or any information shared during coaching sessions.

  • Payment Information: Credit card details or other payment methods processed through secure third-party platforms.

  • Technical Data: IP address, browser type, and operating system for users interacting with our website.

3. How We Use Your Information
We use the information collected for the following purposes:

  • Providing Coaching Services: To personalize and deliver coaching sessions, track progress, and provide tailored guidance.

  • Communication: To send updates, newsletters, and respond to inquiries.

  • Billing and Payment: To process payments and manage financial transactions securely.

  • Improvement of Services: To analyze feedback and enhance our coaching offerings and website user experience.

4. Disclosure of Information
We do not sell or rent your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our business, such as payment processors or email service providers, under strict confidentiality agreements.

  • Legal Requirements: If required by law or if we believe that such disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights
You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to certain legal obligations.

  • Withdraw Consent: Withdraw your consent at any time for any data processing we conduct based on your consent.

8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. You can control the use of cookies at the individual browser level.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage users to read the privacy policies of any linked sites.

10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

  • Email: [Insert Email Address]

  • Phone: [Insert Phone Number]

  • Mailing Address: [Insert Mailing Address]

12. Consent
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

 

DC The Authentic Coaching is committed to protecting your privacy and ensuring a safe, empowering coaching experience. Thank you for trusting us with your personal growth journey.

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Terms and Conditions for DC The Authentic Coaching

Effective Date: January 1, 2025

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Welcome to DC The Authentic Coaching. By accessing or using our coaching services, website, or any related offerings, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use our services.

 

1. Scope of Services
DC The Authentic Coaching offers personal and professional coaching services designed to help clients achieve their goals and align with their life’s purpose. Coaching sessions may be conducted in person, online, or through other communication channels agreed upon by both parties.

 

2. Eligibility
Clients must be at least 18 years old to participate in coaching services. By agreeing to these terms, you confirm that you meet this requirement.

 

3. Confidentiality
All information shared during coaching sessions is confidential and will not be disclosed to third parties without the client’s consent, except as required by law. This includes personal information, goals, and discussions.

 

4. Booking and Payments

  • Session Booking: Coaching sessions must be scheduled in advance. Availability may vary based on the coach’s schedule.

  • Payments: Payment for services must be made in full prior to the start of each session or program, unless otherwise agreed. Accepted payment methods include [list payment methods].

  • Cancellation and Rescheduling: Clients must provide at least 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in a forfeited session or additional fees.

 

5. Refund Policy
Refunds are subject to the following conditions:

  • Single Sessions: No refunds are provided for single completed sessions.

  • Coaching Programs: Refunds for multi-session coaching programs may be considered on a pro-rata basis if a request is made within [X] days of the program start. No refunds are provided after [X] days.

 

6. Client Responsibilities

  • Active Participation: Clients are expected to actively participate in sessions and complete any assignments or activities.

  • Commitment to Change: Coaching is a collaborative process that requires a client’s commitment to making changes and taking action. Results depend on the client’s effort and follow-through.

 

7. Coach Responsibilities

  • Professional Conduct: The coach will provide services with professionalism, integrity, and in alignment with industry standards.

  • Supportive Environment: The coach will create a supportive, non-judgmental space for clients to explore their goals and challenges.

 

8. Limitation of Liability
DC The Authentic Coaching is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services. Coaching is a supportive process but does not guarantee specific outcomes or results. Clients are responsible for their own actions and decisions.

 

9. Intellectual Property
All materials provided during coaching sessions, including worksheets, guides, and other resources, are the intellectual property of DC The Authentic Coaching. Clients may use these materials for personal use only and may not reproduce, distribute, or sell them without prior written consent.

 

10. Termination
Either party may terminate the coaching relationship at any time with written notice. If a client terminates the relationship, any unused sessions will be subject to the refund policy outlined above.

 

11. Governing Law
These Terms and Conditions are governed by the laws of Illinois. Any disputes arising from these terms will be resolved in the courts of Illinois.

 

12. Amendments
DC The Authentic Coaching reserves the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of services constitutes acceptance of the new terms.

 

13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: info@isoarworldwide.com

  • Phone: (872) 221-3324

  • Mailing Address: The Transformation Center Chicago, 2261 Indiana Avenue, Lansing, IL 60438

 

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. We look forward to supporting you on your journey to purpose-driven living.

DC The Authentic Coaching – Empowering you to live your purpose.

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